Find the answers to your shipping questions here.
Orders ship Tuesdays and Thursdays. Order cutoff times for Tuesday shipments are Monday at 12pm MT and Wednesdays at 12pm MT for Thursday shipments. For most locations, your order will arrive within 3 days of when it ships. Expect longer transit time
Due to food safety reasons, we do not accept returns. But we do have a Happiness Guarantee at The Oven Door: if you are unhappy with your order, we'll refund or replace it. Contact us at [email protected] and we'll work together to figure out the
We do not ship outside of Canada or the United States. If you're in the States, visit our US website: TheOvenDoor.co to place an order.
You'll receive a shipment confirmation email when your order leaves our warehouse. This email will have an tracking number for FedEx that you can use to follow your order and check on its transit status. If you don't find this email in your inbox, co
Our breads are stored in the freezer prior to being shipped to you. However, because of the shelf life of the breads, we do not ship them frozen. They will thaw as they transit to you. If you see some condensation inside or on the bread bags when the